Shipping policy

Treasure9 Shipping Policy

Thank you for choosing Treasure9 for your premium Australian skincare needs. We're committed to delivering our products safely to you, wherever you are in the world.

Domestic Shipping (Australia)

  • Standard Shipping: 2-5 business days ($9.95 or FREE on orders over $99)
  • Express Shipping: 1-3 business days ($12.95)

Rest of the World Shipping

  • Standard International: 10-14 business days ($50 or FREE on orders over $250)

Order Processing

All orders are processed within 1-2 business days. You'll receive a shipping confirmation email with tracking information once your order ships.

Customs & Import Duties

International customers may be subject to customs fees and import duties upon delivery. These charges vary by country and are the responsibility of the recipient.

Damaged or Lost Items

In the rare event that your Treasure9 products arrive damaged or don't arrive at all, please contact our customer service team at contact@treasure9.com.au within 7 days of the expected delivery date.

For full details or any questions about shipping, please contact our team.